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Author Topic: SmarterMail, Thunderbird, IMAP, and moving/copying  (Read 8080 times)

Offline DocGolden

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Re: SmarterMail, Thunderbird, IMAP, and moving/copying
« Reply #15 on: April 21, 2007, 10:07:15 AM »
This was in partly touched on in another thread (http://forums.crystaltech.com/index.php/topic,31669.0.html)...

There may be a flaw in Thunderbird that prevents moving multiples.  When I moved all of mine & my wife's pop3 mail (roughly 200MB each) to IMAP, I used Outlook & Outlook Express.  I was able to copy entire folders to the server & just let it run. 

The only error that I found was when I tried to copy in more data then was available for that account on the server.  Some of the messages got dropped then.

So, a possible solution would be to use Outlook Express (if that's an option) to copy to the server, then switch to Thunderbird for day to day use.

Hope this helps,

Mike

Offline Kybla

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Re: SmarterMail, Thunderbird, IMAP, and moving/copying
« Reply #16 on: May 02, 2007, 08:54:50 AM »
I started a thread about this issue on SmarterMail support forums, but did not get much attention. My thread is here: http://forums.smartertools.com/forums/thread/28169.aspx

I have my own SM instalation and this issue prevents me from switching many users from POP to IMAP, as they are using Thunderbird and I'm not able to copy their messages to the server (I mean directly - yes, I can either transfer their messages and folders through other mail server to SmarterMail or use KMail on Linux to import messages and folders from Thunderbird and then copy them to SmarterMail, but that's both rather complicated).

I tried many clients and it seems this problem have all mail clients based on Netscape, but only in connection with SmarterMail - I tested Netscape 7.2, Thunderbird (versions 1.5, 2 and 3 alpha) on Windows and on Linux and Seamonkey. Copying to SmarterMail works in Outlook, OE, WindowsMail, KMail and others.

Also I found out that the problem probably seems to have some relation with the speed of copying - when I'm copying messages from local folder to the IMAP folder, I'm not able to copy more than four messages, but when I'm copying messages from one IMAP account to another (which is slower), it can copy up to 19 messages before it says the connection has been lost.

And, by the way, I have SmarterMail 4.2 beta now and the problem is still the same.

If you at CrystalTech found any solution, please update this thread to let us know.


** UPDATE ** JLance from SmarterTools found a source of this problem, the description can be found here: http://forums.smartertools.com/forums/permalink/32233/32218/ShowThread.aspx#32218
They will add a workaround to this in 4.2.
« Last Edit: May 03, 2007, 01:31:41 PM by Kybla »